As advisors, you are therefore called upon to play a role that both your clients and the government deem crucial. This is great news that reinforces our belief that our work is essential to the Canadian economy and to millions of investors.
However, this status also comes with responsibilities. As such, it is essential that we all follow the instructions and directives of the various government and public health organizations if we are to maintain this privilege.
Our current priority remains the same: that of being 100% operational and available to you, the advisors. It's been a week now that all employees of the company without exception, work from their homes. Everything is going very well and our Operations, Customer Service and Compliance groups are working as usual and everyone is there to assist you.
We stress the importance that, like us, you apply the highest standards to prevent the spread of the virus.
IMPORTANT! The questionnaire we mentioned yesterday will be sent to you tomorrow. It is very important to me that you respond to it quickly.
The results of these questionnaires are extremely important to us and to the continuation and improvement of our operations. Your answers will allow us all to gain efficiency and productivity.
Therefore, I urge you all to set aside fifteen minutes in your day, at most, to respond to it.
Sincerely
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