TO ALL PEAK ADVISORS

APRIL 7, 2020

CORONAVIRUS NOTICE #19

MESSAGE FROM STÉPHANE DULUDE 

Dear Advisors,

Upheavals like the ones we are going through today can certainly bring about change.

Who would have thought just a month ago that the use of communication technology such as Zoom, FaceTime or Skype would not only be part of our daily life but would represent a good proportion of the interaction that we have between us.

This was one of the highlights of the survey you completed for us last week. I would like to take this opportunity to thank you for doing so. This information will be very useful for us going forward.

We reached out to you in our communication yesterday to enlist your support. We approach you today with an opportunity to now participate. Did you know that over 50% of PEAK clients still receive their portfolio statements by regular mail?

Beyond the environmental impacts and the significant costs involved in the production and distribution of paper statements, the crisis that we are going through and the need to do everything possible to respect social distancing are other important reasons to opt for electronic statements. We are therefore launching our first initiative today. Please continue reading below to find out more.

As you have experienced, we have significantly increased our communications with you recently. In light of this, we are launching, or rather relaunching, the PEAK Advisors’ Forum in order to promote exchanges between us. Some of you will remember that this Forum had existed in the past.

The objectives we are pursuing remain the same as they existed at that time: To offer a platform for transparent and enriching discussions, within a framework of respect, between advisors. We invite you to share your thoughts, best practices and questions on the Forum.

Today’s environment lends itself more than ever to mutual assistance and sharing. We look forward to reading your messages. We would like to take this opportunity to thank the members of the PEAK Advisory Committee and those of the Club Excellence who have participated in the pilot project for the past three weeks.

To conclude, and you may already be aware… PEAK is back in the news today. We are delighted with the visibility we have had in the industry media in recent times. You can access the article published in Finance et Investissement (available in French only at this time) by clicking here. Please do not hesitate to share the news via your LinkedIn network.

Looking forward to speaking with you soon, either in person or virtually.

Sincerely,

Stéphane Dulude
Vice President, Business Development

CONNECTION TO THE NEW FORUM 

To login, simply use your PEAKAdvisor use name and password.

PEAK Advisor Forum

CONNECTION GUIDE AND FAQ

 
 

WE NEED YOUR HELP

GET YOUR CLIENTS TO SWITCH TO ONLINE STATEMENTS

The COVID-19 crisis is shaking up our ways of doing things, at PEAK as well as everywhere in our society. Yesterday, in his message, Robert Frances asked for your help with a number of initiatives, including moving as many of your clients who still receive paper statements to electronic statements when possible.

In fact, an insert will be included with your clients' next paper statements to encourage them to opt for electronic statements.

 
 

WHY ELECTRONIC STATEMENTS?

There are several reasons for this in the current crisis.

  • Secure and easier access to documents
  • Available faster
  • Decrease in physical handling
  • Lower costs for PEAK

HELP US BY COMMUNICATING WITH YOUR CLIENTS

We invite you to help us by contacting your clients who still receive their statements in the mail.

To do so, you will find below a procedure to retrieve the list of these clients on MyPEAKonline. You will also find a procedure explaining the steps a client must follow to select online statements and documents, as well as one on how to create an account on the portal.

Creating an account on MyPEAKonline

 
 

PEAK Investment services

 
 
 

PEAK Securities

 
 
 

APRIL 9, 1:30 PM (ENGLISH) OR 2:30 PM (FRENCH)

VIDEOCONFERENCES WITH PEAK ON THE COVID-19 SITUATION

All PEAK advisors are invited to participate in a videoconference on Thursday, April 9.

The meeting will last no more then 45 minutes.

  • English: 1:30 to 2:15 pm (ET)
    • Meeting Code: 894 621 963
  • French: 2:30 to 3:15 pm (ET)
    • Meeting Code: 660 639 509

To join the meeting, you have several choices. You can use your cellphone or tablet, or your PC or MAC (enter the meeting code and the application will start downloading).

CELL PHONES AND TABLETS

 

PC AND MAC

Zoom's site

CORONAVIRUS SUMMARY PAGE

In order to consolidate all PEAK information regarding the Coronavirus, we have created a temporary Web page.

COVID-19 page

Head Office (Montreal)

1-877-844-4481 - option 1
[email protected]

Regional Office (Weyburn)

1-888-506-7325
[email protected]